Recently, some Windows 10 PC users reported that their KP printer was offline. This could happen when:
- The printer and computer connection are slow or unresponsive.
- An internal error has caused the printer to be hacked.
- There are several print jobs that the printer is still working on.
How can you solve this problem? For solutions, please read the following.
Fix 1. Check Printer and Network Connection
You should first check your printer’s network connection and printer status when the HP printer goes offline. You can do this by turning off the printer for between 25 and 30 seconds, then turning it on again. You should also ensure that the router is working properly by making sure that the cable is securely plugged.
Windows 10 allows you to share a printer with another computer or the primary one. This article will show you how to share printers on a network Windows 10.
Fix 2. Use Printer Offline Setting
You can also close the Use Printer Offline setting. Your printer will not print if this setting is enabled. To disable this setting, follow the steps below:
Step 1: Use the Windows + I keys to open the Setting window. Next, choose Devices.
Step 2: Select the Printers and scanners tab, then choose a printer device. Click on the printer device to open the queue.
Step 3: Click Printer in the new window and uncheck Use Printer Offline.
Fix 3. Set It as the Default Printer
Step 1: Reset the printers and scanners settings. Select and click the printer device.
Step 2: Select Printer and then choose As Default Printer.
Fix 4. It can be fixed via services
This method only works if your printer has a WSD port. This method is not available if your printer doesn’t use a WSD port.
This tutorial will show you how to check if your printer uses a WSD port.
Step 1: Reset the printers and scanners settings. Select and click the printer device.
Step 2: To expand it, click Printer. Next, select Properties.
Step 3: Scroll to the ports tab in the properties window. Next, verify that your printer is using a WSD port.
You can follow these steps to modify Service settings if your printer has a WSD port.
Step 1: Search for Services in the Start Menu and click the best-matched result.
Step 2: Scroll down to find Function Discover Provider Host or Function Search Resource Publication. hp printer offline Next, examine the Status or Startup Type columns. You can right-click them and select Start if the Status does not match the Running. To set Automatic the Startup Type you can right-click them and select Properties.
You can then check if the problem has been resolved. You can then check if the problem is solved by following these steps to add a port.
Step 1: From the printer Setting or Wi-Fi, print a Network Configuration report.
Step 2: Go back to the Ports tab and click Add Port. Select Standard IP Port, and then click Add Port. To add a new port, you can use the Network Configuration report.
Fix 5. Create a Manual IP Connection
Step 1: From the network configuration menu, print a network configuration page. Next, choose your network connection type (wired/wireless) and check whether the network status has changed.
Step 2: If your status isn’t connected, connect your printer to the network first. Next, locate the IP address, subnet mask, and default gateway to determine your network connection type. You only need the IPv4 number if you have different numbers for IPv4 or IPv6. Next, locate the URL(s), for Embedded web Server (EWS).
Step 3: Open the EWS URL using an internet-connected browser. Click the Network/Networking tab in the EWS. Next, open the Wired/Wireless Menu and click IPv4 Configuration. Select Manual, then click Request a Manual Address. Next, configure the IP Address and Subnet Mask according to the Network Configuration page.
Step 4: Click To Apply. Wait until your changes are made.
You can then check if the problem has been resolved. If the problem persists, you can use the IP Address to establish a new TCP/IP port. Test the printer again to confirm that the problem has been solved.