QuickBooks is one of the most preferred application in the accounting world. It offers countless services and features to users. Despite such a wide range of features, users face technical glitches while performing some operations. Many users get QuickBooks error 6000 83 while they back up, open or restore company file. Misconfiguration in the hosting settings and damaged company files are the main reasons behind error 6000 83 in QuickBooks. It shows up on the screen displaying a warning message, “An error occurred when QuickBooks tried to access the company file.” Get detailed insights on QuickBooks Desktop error 6000 83 by reading the article until the end.
For the situations when resolving QuickBooks error 6000 83 gets difficult, we have enclosed this article with effective troubleshooting solutions. Meanwhile, you can connect with the QuickBooks technical support team via 1.855.738.2784 if you are searching for instant resolution
What are the factors responsible for the occurrence of QuickBooks error code 6000 83?
Below is the list of major causes that trigger error 6000 83:
- The QuickBooks program files are damaged and corrupted.
- The name of the backup file is not correct as per Intuit’s guidelines.
- QuickBooks can’t establish a connection with the server due to restrictions from the firewall.
- The backup file and company files are stored on a network or external storage device.
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Fixing QuickBooks Desktop error 6000 83 with Different Methods
Method 1. Save the backup to a new folder and then restore it
- Move to the server computer, the one hosting the company file, and open the File menu.
- Click Quit QuickBooks Desktop, open the Start menu, and then type File Explorer.
- In File Explorer, click My Computer and open C: drive.
- Create a new folder with the name QB Test Folder and create a backup company file.
- To backup the company file: go to the File menu and select the Switch to Single-user Mode.
- Go back to the File menu, choose Back up Company, and click Create Local Backup.
- Select Next, move to the Local Backup Only section, and click Browse.
- Choose where you want to save the backup and select the number of backup you want to keep.
- Click Save it now and then Next. Save the backup file to the QB Test folder you created, then restore the company file.
- To restore the company file: Move to the QuickBooks File menu and choose the Open or Restore Company option.
- Select the Restore a backup copy option, after that, click Local Backup.
- Choose Next, browse your workstation for the backup company file having the .qbb extension.
- Pick a folder where you can save the restored company file and click Open.
- Click Save and work from a new company file.
Method 2. Correct the backup file name
- Go to the Windows Start menu, enter File Explorer in the search field and open it.
- In File Explorer, open the folder containing the backup company file and right-click the file with the .qbb extension.
- Check and change the backup company file name by removing special characters, symbols, and spaces.
- Once done, you are ready to restore the company file.
Method 3. Make hosting inactive on the workstations
- Move to one of your workstations, open QuickBooks and choose the File menu.
- Select Utilities from the File menu and if you see the Stop Hosting Multi-User Access option, select it.
- Don’t select the Host Multi-User Access option as it is not causing any issue.
- Move to other workstations one by one and follow the same steps to change hosting.
Method 4. Get QuickBooks Tool Hub and make use of the File Doctor
- After closing company files and QuickBooks, open your web browser and visit Intuit’s official website.
- Get the newly released QuickBooks Tool Hub version and save the setup file to your Windows Desktop for easy approach.
- Go to the desktop, open the QuickBooksToolHub.exe file and follow the on-screen steps.
- Agree to the terms and conditions to completely install the QuickBooks Tool Hub.
- From the desktop, open the QB Tool Hub and go to the Company File Issues tab.
- Click Run QuickBooks File Doctor, scroll the drop-down in the File Doctor and pick your company file.
- Click Browse, search the company file on your computer and choose the Check your File option.
- Input QuickBooks login details when prompted and click Next. Let File Doctor scan the company file, it might take up to 5 minutes.
- When the File Doctor completes, close QB Tool Hub and open QuickBooks Desktop.
Method 5. Run QuickBooks Database Server Manager to scan the folder containing company files
- Go to the server computer and install QuickBooks Database Server Manager if not installed already.
- Open the Start menu, enter Database Server and open QuickBooks Database Server Manager.
- Follow the on-screen steps to scan the company file folder.
- Next, open File Explorer and look for the folder that Server Manager just scanned.
- Check the availability of the ND file in the folder, then open the company file in QuickBooks.
Method 6. Relocate your company file to fix error 6000 83
- Click the Start menu, open File Explorer and search for the folder with your company file.
- Look for the company file with the .qbw extension, right-click it and choose Copy.
- Go to desktop, paste the company file you copied and open QuickBooks Desktop.
- Select the Open or restore an existing company and click Open a company file.
- Browse your workstation to find the company file you pasted to your desktop and try to open it.
- If the file opens, move the company file back to the original folder. Here’s how:
- Close QuickBooks, select the File menu and click Quit QuickBooks Desktop.
- Change the name of the company file to ‘Updated’ and then open the folder holding your original company file.
- Next, change the name of the company file you copied to OLD and open QuickBooks.
- Select the Open or restore an existing company and click Open a company file.
- Open the copied company file and use it from now on.
Method 7. Edit hosts file on the workstation where you see error 6000 83
- Make sure QuickBooks is closed on all the computers connected the network and open the Start menu.
- Open File Explorer, select My Computer and open C:drive.
- In the Windows folder, look for System32 folder and then open the Drivers folder.
- In the ETC folder, right-click the hosts file and open it with Notepad.
- Add up the Linux server IP address at the bottom of the file and select File, then Save.
Method 8. Get the latest release of QuickBooks
- Open QuickBooks Desktop, go to the Product Information window and check for the latest version and releases.
- Go to the Help menu, click Update QuickBooks Desktop and then Update Now.
- Select Get Updates, let the update complete and restart QuickBooks.
- Select Yes to install the update and restart your computer.
It’s time to wrap up our article. It has covered the most effective troubleshooting methods that can help you rectify QuickBooks error 6000 83. There are chances that the error doesn’t fix or reappears even after implementing them. In that case, you need to consult the QuickBooks technical support team for direct support by calling us on our toll-free number 1.855.738.2784.
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