In most promotional and marketing campaigns, you must have seen that companies ask customers to call their business for inquiries on contact numbers starting with 1800. Today, every company is getting these toll-free numbers and urging customers to call using them. In India, these numbers have the prefix 1800 followed by unique six/seven digits for every business. Today businesses big and small are getting the cheapest toll-free number in India to enable existing and future customers to connect with them. These contact numbers are absolutely free for the callers who can make inquiries or get their issues resolved without incurring any cost. The cost of the call placed on the toll-free number is not charged to the caller. Instead, the cost is borne by the business that owns it.
In today’s competitive marketplace, branding is crucial. Branding is an important marketing exercise in which every business needs to invest in attracting customers’ attention. It is essential to be seen and heard to let the world know that the company exists and is ready to serve the clients with the goods and services they need. So today, businesses are relying on the toll-free number service provider to get the product at the best price. These numbers offer several benefits to businesses, including enhancing the company’s branding.
Benefits in Branding
Presence throughout the country
Companies can facilitate an easy and free communication system for the clients. They can quickly expand their customers’ services to clients in any part of the country and start growing their customer base. The most significant advantage is that they need not rely on complex telephone numbers for different cities/ states. Instead, they can depend on cost-efficient toll-free contact numbers to connect with their clients seamlessly. Businesses can easily set up the cheapest toll-free number in India with minimal infrastructure. The number will ensure uniformity across all the marketing and promotional campaigns. It will help strengthen its branding and make it popular among the target audience, enabling it to compete with the big players.
High Customer Satisfaction
The toll-free numbers are free for the customers, so it’s a massive attraction for callers who want to connect with a business and make inquiries. High operator call costs are often a deterrent that prevents prospective callers from connecting with a company. When customers know they need not incur any cost to make a call, then there’s a high probability that they will call the business. So right from the commencement of the customer journey, a company can provide an enhanced experience for callers who will later become customers. It will help to ensure business continuity in a highly competitive marketplace.
High brand recall value
The toll-free numbers are available with the prefix 1800 in an easily recognisable format. So, they are easy to recall and can be used in multi-campaigns to reach out to customers. Over time, the number becomes an inherent part of the company’s identity. Gradually, the number becomes a non-negotiable aspect of the company’s existence. So, it plays a huge role in branding, which businesses cannot ignore.
Marketing Tool
This number provided by the toll-free number service provider becomes a powerful marketing tool. The company is considered genuine, and customers gradually start recognising the number and identify it with the particular business. Using the toll-free contact number in different marketing campaigns helps boost the business’s brand image.
Boost Brand Image
By providing a toll-free number that is available 24×7, companies can boost their brand image, and customers are happy when they know that they can call up the business any time to get their questions answered or resolve their issues. It instils confidence in the customers and helps acquire and retain more customers.
Conclusion
With the above-discussed points, we can conclude that toll-free numbers play a huge role in branding. So, give your business the branding it needs and the needed makeover with the toll-free numbers. Choose a reliable cloud communication provider that can offer a high–quality product at reasonable prices. Knowlarity is a leading cloud telephony company that provides the cheapest toll-free number in India. It’s an excellent opportunity for small and mid-size businesses to expand their operations, attract more customers, maximise their profitability, and compete in a dynamic marketplace. Talk to this reputed toll-free number service provider at 1800-102-0340 (yes, it is a toll-free contact number!) and streamline client communication to increase profits.