Being equipped with a handy programme and therefore the latest features, QuickBooks Desktop is used by thousands of enterprises worldwide. With the help of QuickBooks Desktop, the task of managing day-to-day business transactions will be easily managed by companies. However, irrespective of how advanced QuickBooks Desktop is, it’s not safe from errors and bugs. One such error is QuickBooks error 6123, which numerous users get while opening or upgrading their company files in QuickBooks Desktop. during this post, we are going to discuss the explanations behind QuickBooks error code 6123 and therefore the troubleshooting ways to rectify it.
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The error message of QuickBooks error 6123 reads, “We’re sorry, but QuickBooks can’t open your company file.”
Why does QuickBooks error code 6123 occur?
QuickBooks error code 6123 usually takes place when the functioning of QuickBooks Desktop gets interrupted due to too many background processes. There are other reasons additionally that may cause it, such as:
- One of the most common causes of QuickBooks error message 6123 is the use of an outdated QuickBooks Desktop application.
- A corrupted QuickBooks company file not only causes error 6123 in QuickBooks, but also multiple other 6000 series errors.
- If you attempt to restore a backup from an online storage provider such as Dropbox, you may see error 6123 in QuickBooks.
- If QuickBooks Database Server Manager is not installed on your computer.
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What do you have to do to rectify QuickBooks error 6123?
Method 1) End the unnecessary background processes with the fast Fix my Program tool
1. At first, close QuickBooks Desktop if it’s opened.
2. From the official website of Intuit, get QuickBooks Tool Hub of the foremost recent version (1.5.0.0).
3. Store the QuickBooksToolHub.exe file (the setup file you downloaded) on your Windows Desktop then run it.
4. Follow the on-screen steps so accept the terms and conditions to put in QuickBooks Tool Hub.
5. From QuickBooks Tool Hub, choose the Program Problems tab.
6. Select the short Fix my Program option.
7. Wait until the progress bar of fixture my Program is finished.
8. Open QuickBooks Desktop and check whether you’ll be able to open or upgrade your company files now.
If you continue to receive QuickBooks error 6123, follow the second method.
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Method 2) Use QuickBooks File Doctor to get rid of corruption from the corporate file
1. In QuickBooks Tool Hub, choose the corporate File Issues tab.
2. Choose the Run QuickBooks File Doctor option.
3. When Quick File Doctor opens, select your company file from the given computer menu.
4. If the computer menu doesn’t have your company file, select the Browse choice to search your computer for it.
5. Pick the Check your file option and choose the Continue button.
6. When prompted, fill in your QuickBooks admin password and choose the Continue button.
7. Select your company file from the given list when the tool is finished diagnosing your company file.
8. After that, select the Open QuickBooks option.
9. Check if you see any errors while opening or upgrading the corporate file.
Method 3: Restore the Local Storage Backup
- Navigate to the QuickBooks backup file folder, which is often found within the QuickBooks business file folder.
- Find the file with the.qbb extension that has the same name as your company file.
- Copy the backup file to your computer’s local storage.
- Now launch QuickBooks and restore the company file you copied to local storage.
- If QuickBooks Error 6123, 0 persists, it is most likely due to restoring the company file on a new computer.
- To resolve issue 6123 while restoring the company file on a new PC, proceed to the next troubleshooting step.
Method 4: Execute QuickBooks Desktop Update.
QuickBooks Desktop, if left out of date, not only attracts mistakes but also degrades performance. Keeping your QuickBooks up to date keeps it free of bugs and other issues that might degrade the end-user experience. For more information on updating QuickBooks Desktop to the most recent version, see our article How to Update QuickBooks Desktop to the Most Recent Version. If installing the updates does not cure QuickBooks company file issue 6123, proceed to the next troubleshooting step.
Additional Step:
If you still can’t access the company file, the problem could be concealed deep within the QuickBooks Desktop installation. Such issues can only be remedied by installing a fresh copy of QuickBooks Desktop after removing all traces of the previous installation. To completely reinstall QuickBooks, use the QuickBooks Clean Install Tool.
Conclusion
We hope you’ll be able to get eliminate QuickBooks Error 6123 by applying the troubleshooting methods explained above. If not, then your company file mighty be wholly damaged. Hence, our suggestion for you is to revive a backup copy of the corporate go into QuickBooks Desktop. For extra support fixing QuickBooks error code 6123, you’ll be able to speak with our QuickBooks Data Services team at +1-888-704-1357.
