Although the QuickBooks Desktop accounting solution provides its user with a plethora of features, it can also encounter multiple inevitable errors. In fact, sometimes, it might not even open. When such a glitch arises, the users come up with trigger warning messages like, “QuickBooks Has Stopped Working” or “Windows is checking for a solution to the problem”. Going through the problem does not let you use any of the services. As a result, immediately debugging the issue is quite necessary. So, let us look into this matter by reading out this informative blog.
Do you not know how to handle the problem when your QuickBooks Desktop freezes, get in touch with one of our technical experts through Toll-Free 1.800.579.0391.
Why Your QuickBooks Do Not Work?
There can be plenty of causes of the error. To gather info on the reasons, you must read out the points given further-
- Check for the QBWUSER.ini file as it can cause you trouble. If it is severely damaged or even corrupted, you might come across the issue.
- The Windows Operating system or the QuickBooks installation file have been damaged, due to which you incur such an error.
- Another probability is that the name of your company file has exceeded the maximum number of characters.
- Last but not least, a corrupted hard drive might also cause the error to arise.
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What to do When QuickBooks Do Not Respond?
In this section of the blog, we have focused on the best working troubleshooting methods to resolve the issue. Check them out and ensure to follow each step carefully-
SOLUTION 1: Change the Name of the QBWUSER.ini File to Fix It
- From your Windows desktop, navigate to the folder where you have stored the ‘QBWUSER.ini’ file.
- Now, to edit the file name, right-click on it and click on the ‘Rename’ option.
- Set the new name as ‘QBWUSER.ini.old’.
- Similarly, change the name of the ‘EntitlementDataStore.ecml’ file.
- After you have renamed both files, close the window and try to launch your QuickBooks Desktop again.
SOLUTION 2: Download and Install the QuickBooks Tool Hub to Run the QuickBooks Install Diagnostic Tool
- Download the current version of the QuickBooks Tool Hub and save the ‘QuickBooksToolHub.exe’ file.
- To start installing the program, open and run the file.
- Move forward by following the prompted instructions displayed on the screen.
- Checkmark all the relevant checkboxes to agree to the terms and conditions.
- After that, hit the ‘Finish’ button.
- Once you finish the installation process, open the Tool Hub and click on the ‘Program Problems’ tab.
- In the following tab, choose the ‘QuickBooks Program Diagnostic’ tool.
- Now, the tool will identify all the issues and eliminate them.
- After it is done, restart the computer system to run your QuickBooks Desktop.
We hope by taking reference from this article on the ‘QuickBooks Has Stopped Working’ error, you must have fixed the issue appropriately. Even though we have tried our best to deliver you the most relevant info about the error, if you need any additional assistance, feel free to have a conversation with our team of QuickBooks professionals by dialing 1.800.579.0391.
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