Want to access the company file stored on the server at a different location in multi-user mode, but every time you try, QuickBooks abort error pops up on the screen and closes the QuickBooks application? If yes, make sure to read this post until the end to know how to get over it. You might be getting an error message with the error pop-up, stating, “The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered.” Generally, abort errors in QuickBooks happen when the folder containing the company files needs additional permission. Resolving abort errors as soon as possible is very necessary for users as ignoring them for a while can negatively affect the system’s overall performance.
Want to get rid of QuickBooks abort error without going through tiresome troubleshooting procedures? If yes, feel free to reach our QuickBooks professionals at 1.800.579.0391 and get the error resolved in no time.
What causes abort error in QuickBooks Desktop?
Down below we have mentioned all the possible reasons that can trigger abort error in QuickBooks Desktop:
1. The folder that stores the company file needs additional permission.
2. The Windows Firewall is blocking QuickBooks Desktop from accessing the network.
Read this related article: QuickBooks Error H505
What should you do to fix QuickBooks abort error?
Solution 1) Grant Windows permissions to the folder that contains the company file
1. On the keyboard, press Windows + E keys to open the Windows File Explorer.
2. Navigate to the following path to access the QuickBooks folder: C:\Users\Public\Public Documents\Intuit\QuickBooks
3. In the folder, look for the folder named Company Files and right-click it.
4. Select the Properties option and then go to the Security tab.
5. In the Security tab, click on the Edit button.
6. Look for QBDataServiceUserXX in the list and select it.
7. Now, you need to checkmark the Full Control checkbox and then select the Allow option.
8. At last, select the Apply option and then hit the OK button.
Solution 2) Manually adjust the Windows Firewall settings for QuickBooks Desktop
Note: You need to adjust the Windows Firewall settings on both the server computer and the workstation that is displaying the abort error.
1. Select the Windows Start menu, type “Windows Firewall” in the search box, and open Windows Firewall.
2. From the left panel, choose the Advanced Settings option.
3. Right-click Inbound Rules and select the New Rule option.
4. Click on the Port option and then hit the Next button.
5. Select the TCP option and then type the port number in the Specific local ports field.
6. Once you enter the port number, hit the Next button.
7. If prompted, you need to ensure that all profiles are selected and then hit the Next button.
8. Create a new rule and give it a name in the following manner: “QBPorts(year).”
9. At last, hit the Finish button.
Once you are done creating inbound rules, create outbound rules following the steps mentioned above in the same order, except you need to choose Outbound Rules instead of Inbound Rules.
Conclusion
Even after implementing all the troubleshooting solutions mentioned in the post, if you can’t resolve QuickBooks Abort Error, then there might be some damage done to the company file data. We suggest you run the Verify and Rebuild utility and see whether this resolves the error or not. For additional troubleshooting assistance, feel free to get in touch with our QuickBooks error experts at 1.800.579.0391.
You can also see: QuickBooks Error 15215