The features of the QuickBooks Desktop make the handling of bookkeeping activities effortless, and to make them more effective and reliable, Intuit Inc. releases their new updates from time to time for users. However, the task of updating the QuickBooks Desktop to the latest release is not free from errors and technical bugs. One such error is QuickBooks error 15101, which falls under the category of 15xxx series and often occurs when users seek to download the updates of QuickBooks or Payroll service. Considering the tricky nature of such QuickBooks update errors, we have come up with this post to explicitly explain to you the reasons that can be behind the occurrence of QuickBooks error code 15101 and the possible troubleshooting methods to fix it.
Want to get over QuickBooks error 15101 instantly but reluctant to go through the cumbersome troubleshooting procedures? If yes, please speak to our QuickBooks support team at +1-(855)-948-3646.
What are the reasons behind QuickBooks error code 15101?
Generally, users face QuickBooks error 15101 when there is severe corruption in the QuickBooks program files. Nonetheless, there are other reasons too that can lead to it, such as:
1. QuickBooks Desktop is failing to connect to the web because of the Windows Firewall security settings.
You may also see: QuickBooks Error 15276
What are the best troubleshooting methods to rectify QuickBooks error 15101?
Method 1: Run the Quick Fix my Program tool from QuickBooks Tool Hub
1. Download the present-day release (1.5.0.0) of the QuickBooks Tool Hub application.
2. Double-click on the file you got (QuickBooksToolHub.exe) and act accordingly to the on-screen steps.
3. Finish installing QuickBooks Tool Hub by agreeing to the terms and conditions.
4. Open QuickBooks Tool Hub and navigate to the Program Problems tab (located at the left pane).
5. Select the Quick Fix my Program option and let the tool work.
6. When the repairing of QuickBooks program files by Quick Fix my Program is finished, open QuickBooks Desktop.
7. Try to update QuickBooks Desktop to the latest release and see if you get any QuickBooks errors this time.
Method 2: Make an exception for QuickBooks in the Windows Firewall settings
1. Right-click on the logo of Windows Firewall and select the Open option.
2. Click on the Advanced Settings option.
3. Right-click Inbound Rule and then choose the New Rule option.
4. Click on the Program option and then the Next button.
5. Select the This Program Path option and then click on the Browse button.
6. Navigate to the path, “C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate.”
7. Look for the QBUpdate.exe file and select it.
8. Click on the Next button.
9. Create a new rule and give it a title like “QBFirewallException(name.exe).”
10. Repeat the above-mentioned steps to create outbound rules this time.
Conclusion
If you receive QuickBooks Error 15101 even after going through the troubleshooting methods that we have mentioned above in the post, then the security settings of Internet Explorer might be incorrect, due to which QuickBooks is not able to connect to the web. Hence, our recommendation for you is to configure the Internet Explorer security settings for QuickBooks Desktop. For additional troubleshooting assistance to get rid of QuickBooks error code 15101, feel free to speak to our QuickBooks experts at +1-(855)-948-3646.
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