QuickBooks Desktop, an accounting and bookkeeping application, is used by lakhs of small and mid-sized businesses from all over the world. QuickBooks comes with a simple user interface and highly productive features that make the supervisory task of regular business activities effortless. However, despite being highly advanced, QuickBooks Desktop is not entirely safe from technical glitches and errors. One such error is QuickBooks error 557, which many users often get while trying to work with the payroll service in QuickBooks Desktop. An error text might pop up on the computer screen stating, “Problem QuickBooks must be registered before using QuickBooks Enhanced Payroll for unlimited employees service.” With the help of this post, we are going to discuss the reasons due to which users face QuickBooks error code 557 and the troubleshooting solutions to resolve it.
For immediate troubleshooting assistance to fix QuickBooks error 557, feel free to get in touch with our QuickBooks professionals at +1-(855)-948-3646.
What are the reasons causing QuickBooks error code 557?
QuickBooks error code 557 usually gets triggered when a user tries to make use of the payroll service in an outdated QuickBooks Desktop application. Nonetheless, there are other factors too that can cause it, such as:
1. The Entitlement file, which requires QuickBooks Desktop to run payroll, is damaged or corrupted.
Also read this related article: QuickBooks Error PS036
What should you do to resolve QuickBooks error 557?
Solution 1: Make sure to update QuickBooks Desktop to the recent release
1. Select the Windows Start icon.
2. Type “QuickBooks Desktop” into the search box and right-click the QuickBooks Desktop icon.
3. Click on the Run as administrator option.
4. On the No Company Open window, select the Help menu.
5. From the drop-down list of options, pick the Update QuickBooks Desktop option.
6. Navigate to the Options tab and then select the Mark All button.
7. Click on the Save button.
8. Go to the Update Now tab and then make sure that the Reset Update checkbox is selected.
9. When you are ready to download QuickBooks updates, select the Get Updates button.
10. After the downloading of QuickBooks updates is finished, exit QuickBooks Desktop and restart it.
11. On the QuickBooks Update Installer, select the Yes button.
12. After updating QuickBooks Desktop, reboot the computer.
Solution 2: Manually delete the “EntitlementDataStore.ecml” file
1. Open the Windows Start menu.
2. Search for Windows Explorer and open Windows Explorer.
3. Double-select the C: drive and follow the path, “ProgramData\Intuit\Entitlement Client\v8.”
4. In the v8 folder, look for the “EntitlementDataStore.ecml” file and right-click on it.
5. Select the Delete option and then click on the Yes button to confirm.
6. Launch QuickBooks Desktop and follow the instructions mentioned on the computer screen to complete the registration process.
7. In QuickBooks Desktop, try to perform the required action and see whether you face any QuickBooks errors this time.
Conclusion
If you fail to resolve QuickBooks Error 557 even after following the troubleshooting solutions that we have discussed above in the post, then your payroll service subscription might be inactive. Hence, our suggestion for you is to re-activate the payroll service through a web browser. For additional troubleshooting assistance to resolve QuickBooks error code 557, feel free to get in touch with our QuickBooks support group at +1-(855)-948-3646.
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