QuickBooks is considered as the top accounting software for its advanced and efficient features like payroll, but it is susceptible to a few annoying errors like QuickBooks error PS036. It arises when a user tries to download the latest payroll update in QuickBooks. When it comes to the reasons behind it, they are incorrect Service Key and Employer Identification Number (EIN), damaged company data, outdated product, and a few others. The error pops up on the screen with an error message that says, “There is a problem verifying your payroll subscription.” If you are also facing the same error, read the blog until the end for troubleshooting solutions.
If you are facing any issues resolving QuickBooks error PS036, call us on our helpline number +1 800-579-9430 and discuss your query with the QuickBooks technical support team
Main Causes of error PS036 in QuickBooks
Given below is the list of causes that trigger the error:
- Expired QuickBooks payroll subscription.
- Wrong PSID in the company file.
- Invalid Employer Identification Number (EIN).
- Your QuickBooks Desktop version is not compatible with Windows.
Follow the fixation steps given below to resolve the error.
Solutions to Rectify QuickBooks Payroll error PS036
The troubleshooting process below includes:
- Downloading the latest QuickBooks update.
- Updating the payroll tax table.
- Checking the payroll subscription.
Solution 1. Update to the newly released version of QuickBooks
- Close down all open company files, then quit QuickBooks Desktop.
- Click the Windows Start icon.
- Look for the QuickBooks Desktop icon, right-click it and choose Run as administrator.
- When directed to the No Company Open window, select the Help menu and the Update QuickBooks Desktop option.
- Choose the Options tab, click Mark All, and then the Save button.
- Choose the Update Now menu, mark the Reset Update checkbox and click Get Updates.
If updating QuickBooks doesn’t fix the error, try Solution 2.
You may also Read : QuickBooks error 1618
Solution 2. Download the latest payroll tax table update in QuickBooks
- Start QuickBooks, choose the Employees menu, and click Get Payroll Updates.
- Checkmark the Download Entire Update checkbox and click Download Latest Update.
- When the download completes, an information message will pop up on the screen.
If you still get the error, move to Solution 3.
Solution 3. Validate QuickBooks payroll subscription
Follow the steps given below to check if the payroll subscription is active or not:
- Start the QuickBooks Desktop application and go to the Employees menu.
- Choose My Payroll Service and then click Account/Billing Information.
- Sign in using Intuit Account and check if the payroll service field says Active.
- Close the page, open QuickBooks, and refresh the data.
if you are facing this QuickBooks error PS036 then you need to follow this easy guide steps to quick resolve this issue.
This blog has covered primary and basic troubleshooting solutions to resolve QuickBooks error PS036. We hope you find it helpful in resolving the issue. If you still have any queries, contact the certified QuickBooks expert’s team by calling us on our customer support number +1 800-579-9430. They will assist you with the advanced troubleshooting to resolve the same.
Related Article : QuickBooks error 15103
