Receiving error 15243 when trying to update QB Payroll

QuickBooks Error 15243 usually appears during program installation while QuickBooks-related software is running, installation of the Windows operating system, or when windows startup or shutdown. One needs to keep track of when this error has occurred as this information is necessary for troubleshooting the error. This error might cause windows to run sluggishly or responds slowly to keyboard inputs or periodically “freeze” the computer for a few seconds at a time. You can see the following error message on your computer screen:-

• “The update of payroll is not able to complete successfully. The QB FCS is unable to respond or it’s damaged.”
• “The update is not able to complete successfully. The QB FCS is unable to respond or is damaged.”

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Resolution for QuickBooks Error 15243

Following are the steps involved in resolving QuickBooks error 15243

1. Step: To Repair QuickBooks, one needs to open the computer window by pressing the window icon with the letter E and clicking on Uninstall or changing the program option. Now select the QuickBooks option and click on either uninstall or change option. One’s QuickBooks installation windows open up, click on the Next button and click on the “Repair radio” button. Now select the finish option and restart your system to update QuickBooks repair.
2. Step: You need to conduct a full malware scan of your PC, as there is a chance that QuickBooks update error 15243 could be related to a malware infection on your personal computer. This malicious intruder can damage or corrupt QuickBooks-related files.
3. Step: Sometimes the error may occur due to accumulated junk files which may cause QuickBooks to respond slowly. One can clean out system junk (Temporary files and folders) with Disk Cleanup (cleanmgr) which is a wonderful built-in tool.
4. Step: One can utilize Windows System Restore to “Undo” Recent system changes as windows system restore, allowing the user to “go back in time” with the PC to fix error 15243 problems. System Restore can return your PC’s system files and programs to a time when the system was running fine.
5. Step: Performing a clean installation of Windows is the final option to resolve error 15243. Reinstalling Windows will erase all the data from your hard drive, allowing the users to start again with a fresh system. This also cleans up all junk files accumulated over some time.

Reason for QuickBooks error 15243

QuickBooks error 15243 occurs due to the following possible reasons:

• Incomplete installation of QuickBooks software or file downloaded corrupted.
• The occurrence of Windows registry corruption due to QuickBooks-related software change.
• The occurrence of corruption in windows system files or QuickBooks program files due to virus or malware infection.
• QuickBooks-related files get deleted by another program by mistake.

Read Also: What to do if QuickBooks Payroll Not Showing Employees?

QuickBooks Experts Support Services

If 15243 errors persist after a clean install of Windows, it can be due to hardware-related problems. In this case, you need to replace the associated hardware causing the 15243 error. If you need any further information related to QuickBooks products and services or are unable to understand the process, please contact our QuickBooks experts for instant help from Anywhere and Anytime.