QuickBooks payroll services help users to file taxes, pay employees and manage employee benefits. Sometimes, users cannot send payroll data or direct deposits of paychecks. Instead, users address an error message on their screen which says, ‘Error 9000: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.’ QuickBooks Error 9000 is payroll-related that occurs because QuickBooks is unable to connect with its server and there are several reasons behind it. Users are suggested to read the entire blog to learn about the reasons and solutions regarding error 9000.
If you need immediate assistance for payroll-related errors, get in touch with our support team at +1-855-948-3646, and they will offer you the right help regarding your issue.
Elements triggering QuickBooks error 9000
1. The error will occur if the internet is addressing a network time-out issue.
2. Sometimes, the firewall or anti-virus applications installed on the desktop prevent QuickBooks from accessing the internet connection, resulting in the error.
3. If the user uses QuickBooks in a Multi-User mode, the error will appear.
4. Incorrect date and time settings in the system can also cause the error.
5. If the internet connection is not working correctly, an error will occur.
Read this short guide: QuickBooks Payroll Not Working
Methods to resolve QuickBooks error 9000
Before proceeding with the further mentioned methods, users are suggested to ensure the following things-
1. All the windows drivers are updated and free from corruption or damage.
2. Prepare a backup of QuickBooks data.
3. Use the latest version of the QuickBooks desktop application.
Step 1- Use the disk cleanup tool to clean the junk files and temporary memory files
1. Press Windows + R. Run box will get opened.
2. Write ‘cleanmgr’ in the text box.
3. Press Enter.
4. Disk cleanup utility will show up on the screen.
5. Choose the C: drive from the list and click Ok.
6. A new disk cleanup window will appear.
7. Choose the Ok button to clean the junk and temporary files from the system.
Step 2- Set-up QuickBooks desktop internet connection settings
1. Open the QuickBooks application and select the Help tab.
2. Then, select the Use my Computer’s Internet Connection Settings to Establish a Connection when this Application Access the Internet option.
3. Choose Next and move to Advanced Connection Settings.
4. Choose LAN settings, select the Automatically Detect Settings checkbox, and uncheck the Proxy Server checkbox.
5. Choose Ok and then choose Done.
Step 3- Run the system restore
1. Select the Start button.
2. From the Start menu, select Control Panel.
3. Then, type System Restore in the search box on the right side of the window.
4. Select System Restore. If the administrator’s password is required, enter the password.
5. Choose a Restore Point which has been created earlier, and select Next.
6. Then by following the instructions given on the computer screen, complete the restore procedure.
Conclusion
We hope you can eliminate the error by following the earlier troubleshooting methods. In case the QuickBooks Error 9000 still appears on your screen, or you have any doubt related to the error, we suggest you call our support team at +1-855-948-3646 and avail yourself of the advanced techniques to resolve your problem.
Also see this: QuickBooks Error 12002