Among all the company file errors, QuickBooks error H303 is one of the common glitches encountered when a user tries to switch the data file in multi-user mode. However, because of some reasons, it cannot enable the multi-user mode and instead comes up with a message saying, “This company file is on another computer, and QuickBooks needs some help connecting”. Through this blog, we have shared some essential details about the glitch so that you can rectify it accordingly. Go ahead and give it a complete read.
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Why Do You Come Across the Data File Error Message H303 in QuickBooks?
Below are a few briefly listed points that will guide you on the factors affecting the error-
- The multi-user hosting setup might not be apt due to which you encounter the glitch.
- One of the other probable reasons might be that the QuickBooks services are not in use.
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Prime Reasons for Facing the QuickBooks Company File Error H303
If you are confused about searching for the best fixing methods for the error code H303, then take a look at the following steps-
SOLUTION 1: Edit the QuickBooks Services on the Host Computer
- Go to the server computer and type in ‘Run’ in the Windows search bar.
- Once the ‘Run’ commands pop up on the screen, you must enter ‘Services.msc’ and click on the ‘OK’ button.
- After you see the list, look for ‘QuickBooksDBXX’ and then double-click on it.
- In the further step, you must opt for the automatic startup type.
- Start the service status if it is not running.
- Now, jump to the ‘Recovery’ section.
- Click on all three drop-down arrows- First failure, Second failure, and Subsequent failure and then select the ‘Restart the Service’ option.
- To apply the changes, hit ‘Apply’ and then on the ‘OK’ button.
- Redo these same steps for QBCFMonitorService.
- At last, launch QB on all workstations, select the ‘File’ tab, and hit ‘Switch to Multi-User Mode’.
SOLUTION 2: Make Alterations in the Host Multi-User Setup
- In the beginning, launch QuickBooks on a workstation.
- Move the cursor on ‘Utilities’ under the ‘File’ tab.
- If the ‘Stop Hosting Multi-User Access’ option is present, then tap on it.
- If the option is not available, then move to the other workstation and follow these similar steps.
- After you have verified on every workstation, proceed toward the system that hosts the data file.
- Open the QuickBooks Desktop and then click on the ‘File’ menu.
- After placing the cursor on ‘Utilities’, see if the ‘Host Multi-User Access’ option is available or not.
- If yes, then opt for it; else, do not choose it.
With this second solution, we would now like to conclude this article. We suppose you must have been able to fix the QuickBooks error H303 successfully. If you get stuck within, immediately reach out to the technical support team for help through our Toll-Free 1.855.738.2784. Our professionals will stay in constant touch till you eliminate the problem.
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