QuickBooks is an extensively employed accounting software comprising uncountable features and all-inclusive accounting management systems. Besides its excellent performance, it’s still prone to technical errors such as the QuickBooks keeps crashing. Accompanied with this error, there is an error text that reads, “A problem caused the program to stop working correctly or Windows is trying to find a solution.” Since you have lost access to the QuickBooks software, the troubleshooting becomes even more restricted and challenging. To imply correct solutions, initially, you need to learn about the symptoms and the causes for this error which you will do in this blog below.
For more technical help and support directly from the QuickBooks experts, call the QuickBooks team at +1 800-579-9430.
Causes for the QuickBooks keep crashing issue
There can be countless reasons for a single error, out of which we have listed some fundamental ones below.
- QBWuser.ini file is Damaged.
- The company file may be corrupted.
- Installation of the QuickBooks was improper, and it was installed partially, or the process was corrupted
- You haven’t updated Microsoft Windows to the latest released version.
- Corrupted hard disk or interruption of aspects such as malware or virus.
- If the QuickBooks program files are invalid or the installation source is weak.
- The name of the company file exceeds the provided character limit or does not match the given guidelines.
- The Windows operating system is incompatible with QuickBooks software.
QuickBooks Bex error Can also be one of the reasons for this error.
Read more :- QuickBooks error 403
Symptoms for the QuickBooks keeps crashing issue
See if the symptoms that you are facing are similar to the ones that are listed below.
- After you’ve restarted your system and after multiple attempts of trying to access the QuickBooks software, you are not able to do so.
- QuickBooks is loading exceptionally slowly, and even after that, it does not open.
- Windows operating system crashes or freezes.
- QuickBooks crashes while performing a specific task, and repeatedly you are receiving the error message.
- Error messages can be like QuickBooks crashes registering, QuickBooks crashes when opening the company file, etc.
- You can also experience this error while you are sending the paychecks or while using the payroll feature.
- QuickBooks is acting extremely slow and sluggish.
Your system will not record any of the inputs inserted by you, nor will the QuickBooks. If these are similar symptoms that you are encountering, then you must proceed to the troubleshooting given below.
Solution for the ‘QuickBooks Keeps Crashing’ Issue
Abide by the steps given below in an orderly manner and restart your system after you have applied all the steps.
Solution: Rename the Qbw.ini.old file
- In the directory folder of QuickBooks that is mainly in the C-drive, Search for the file with the ‘.ini’ extension.
- Right-click on it and select ‘rename.’
- Add the extension ‘.old’ at the end of the file name and lock the changes.
- Rename the ‘DataStore.ecml’ file by using the same steps.
If the QuickBooks keeps crashing even after the troubleshooting, immediately dial +1 800-579-9430 to get in touch with the QuickBooks helpline.
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