Understanding and Resolving QuickBooks Error h505

QuickBooks is a widely used online application by small and large-scale business companies and freelancers. It provides multiple benefits to its users, including a smooth user face and various features. One of its unique features is multi-user mode functioning. But sometimes, issues may occur when the user is unable to access the company file, which is QuickBooks Error h505.

QuickBooks Error h505 occurs when the user is not being able to access the company file with an error message, ‘QuickBooks is unable to access the company file due to location change, and might need to reconnect.’

To understand this error message in detail and what can be done to resolve this, follow this blog till the end. However, in case of any queries, you can contact our support team for help.

Reasons for h505 Error in the QuickBooks

Multiple reasons could be responsible for the h505 error in QuickBooks:

Incorrect host settings: Incompatible host setup can cause errors while accessing the company file.
Antivirus software: The antivirus software installed on your computer prevents QuickBooks from accessing the company file.
Damaged .ND file: Corruption in the Network data file can lead to damage to the company file, hence creating issues while accessing it.
Outdated QuickBooks: An older version of the QuickBooks application is the primary reason behind most of the errors, including the h series error.
Incorrect host settings: Incompatible host setup can cause errors while accessing the company file.
Antivirus software: The antivirus software installed on your computer prevents QuickBooks from accessing the company file.
Damaged .ND file: Corruption in the Network data file can lead to damage to the company file, hence creating issues while accessing it.
Outdated QuickBooks: An older version of the QuickBooks application is the primary reason behind most of the errors, including the h series error.

Indications of h505 Error in QuickBooks

Identify the presence of the h505 error in QuickBooks by looking for these signs:

QuickBooks is unable to work in the multi-user mode
Files start to shut down unexpectedly.
The system might suddenly crash.
Unable to access the company files.
The system becomes slow and unresponsive.
QuickBooks is unable to work in the multi-user mode
Files start to shut down unexpectedly.
The system might suddenly crash.
Unable to access the company files.
The system becomes slow and unresponsive.

Fixing Error h505 in the QuickBooks Software

In order to continue the smooth functioning of the QuickBooks software, it’s essential to fix this issue. You can do it by these steps.

Method 1: Update QuickBooks Desktop

Right-click on the QuickBooks desktop and select ‘Run as administrator.’ Enter the log-in credentials and hit ‘Enter.’
Navigate to the ‘Help’ tab, go to the QuickBooks Desktop option, and select QuickBooks update. An update window will show up. Click on ‘Update Now’ and navigate to ‘Get Updates’ to download the recent updates.
Install the updates. Now open QuickBooks again and see if the error persists.
Right-click on the QuickBooks desktop and select ‘Run as administrator.’ Enter the log-in credentials and hit ‘Enter.’
Navigate to the ‘Help’ tab, go to the QuickBooks Desktop option, and select QuickBooks update. An update window will show up. Click on ‘Update Now’ and navigate to ‘Get Updates’ to download the recent updates.
Install the updates. Now open QuickBooks again and see if the error persists.

Method 2: Create A New Folder

Open the company file folder from the host’s computer. Create a new folder on the desktop and copy-paste the company file to this new folder.
Right-click on the new folder and choose the Properties option. Select ‘Advanced sharing’ in the ‘Share’ tab.
Mark the ‘Share This Folder’ box and click on the Permissions. Choose the ‘Full control’ box and allow ‘Access to everyone,’ then apply the settings and hit OK.
Open the company file folder from the host’s computer. Create a new folder on the desktop and copy-paste the company file to this new folder.
Right-click on the new folder and choose the Properties option. Select ‘Advanced sharing’ in the ‘Share’ tab.
Mark the ‘Share This Folder’ box and click on the Permissions. Choose the ‘Full control’ box and allow ‘Access to everyone,’ then apply the settings and hit OK.

Summing Up

Hopefully, the elaborated steps mentioned in the above blog will help you fix QuickBooks Error h505. We have tried to cover all the possible causes and identify features to understand this issue better. Although, if you still face any problems or have any queries regarding the QuickBooks application.

Hopefully, the elaborated steps mentioned in the above blog will help you fix QuickBooks Error h505. We have tried to cover all the possible causes and identify features to understand this issue better. Although, if you still face any problems or have any queries regarding the QuickBooks application, you can dial 1.800.417.5147 for assistance.