QuickBooks Payroll Error PS036

QuickBooks payroll errors are one of the most common errors faced by QuickBooks users. One of the payroll errors, the QuickBooks payroll error PS036 occurs when QuickBooks is not able to verify your payroll subscription. The tax table also stops once the error pops up. When the Intuit server can’t verify your subscription, there can be many reasons for this issue. If you are getting the QuickBooks error PS036, we are going to provide the reasons and solutions for fixing this error in this article.

If you aren’t able to rectify the error on your own and need help with the same, you can contact us at 1-855-948-3646 for technical assistance with the same.

Why QuickBooks Cannot Verify Payroll Subscription?

The various possible causes behind the payroll error are –

  1. Invalid or inactive payroll subscription.
  2. The direct deposit agreement is inactive.
  3. There is some damage to your company file.
  4. The QuickBooks application or Windows is not updated.
  5. You are using an incorrect service key or an invalid EIN.
  6. The paysub.ini file is corrupted or damaged.

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Resolving the QuickBooks Error Code PS036

Here are the solutions for the payroll error PS036 –

Solution 1 – Activate Your Payroll Subscription

Download the latest updates for QuickBooks and the payroll tax table and verify your subscription.

  1. Sign in to your Payroll Service Account and go to the Employees menu.
  2. Select My Payroll Services > Accounting/Billing Information and enter your login details.
  3. In the Payroll Details section, check your EIN and company name.
  4. If any changes are required, click on Changes and modify.
  5. Select Update and hit the Close button.

Solution 2 – Reinstall QuickBooks Using the Windows Safe Mode

Use the Windows safe mode and uninstall and reinstall your QuickBooks application to resolve the QuickBooks payroll error PS036.

  1. Open the Run window and search for the Control Panel in the search box.
  2. Type msconfig and hit Enter. Find the Load System Services and Selective Startup options from the General tab and select them.
  3. Select Hide all Microsoft Services and check the Windows Installer check-box.
  4. Restart Windows and then uninstall QuickBooks Desktop.
  5. Now, download QuickBooks again and install the .exe file.
  6. Once done, switch Windows back to the Normal Startup Mode.

Solution 3 – Change the Paysub.ini File Name –

If the paysub.ini file is corrupt, the QuickBooks error PS036 can arise. Fix the damage by renaming the file.

  1. Select Organize from My Computer and click on the Folder and Search option.
  2. On the View tab, click Hidden Files and Folders and hit Apply.
  3. Search for paysub.ini in the My Computer search bar and click on the file.
  4. Select Rename and add .OLD at the end of the file name.
  5. Save the changes made and do this for all the PaySub files.

Conclusion

Fix the QuickBooks payroll error PS036 by following the steps given above. If you still can’t resolve the error, you might need professional help. Get in touch with our support team for fixing the error by dialing 1-855-948-3646.

You may read  also : QuickBooks Update Error 15223