Netgear WiFi mesh system comes with a router and one or more than one satellites. After installing the Netgear Orbi, you need to place the router and satellites at different places in the home to create a WiFi mesh system. This means you can access the internet in every nook and corner of your home. You also have the option of getting an add-on satellite and configuring it using Orbi login page with the Orbi router and place it at another location of the home. In case you are getting trouble connecting the add-on satellite to the router, then read this article to know how to fix this issue.
Netgear Orbi Not Detecting Satellite[Resolved]
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Move Satellite Closer
The Orbi satellite should be placed closer to the router while you are trying to connect them initially. Once they are synced, you can place them in different places in the home. If you have placed the satellite at a far place, then bring it near the router and plug it into an active wall socket. Now try syncing the devices. If the router is still unable to detect the add-on satellite, then try the next hack.
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Check Power Source
The poor or shaky power supply can lead to the satellite not being shown to the router issue. Thus, check the power socket as well as the power adapter of the satellite. If you find anything wrong with them, then plug the satellite into another socket. But make sure that the power adapter should not be plugged loosely into the socket. After you have mended everything with the power supply, try connecting the router to the satellite. If you still fail in connecting the devices, then consider moving to the next hack.
- Fix Internet Connection
A faulty internet connection can also cause the issue under discussion. If the Orbi router is not connected to a stable internet connection, then the connection between the router and satellite won’t happen easily. We suggest you check with your ISP first if something is wrong with the internet connection from his end. If there isn’t then check the Ethernet cable that you have put into use to connect the router to the modem. If the cable has any cuts on it or if it is damaged, then replace it right away. Make sure that the router is receiving a stable and high-speed internet connection before you try syncing the devices again.
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Update Orbi Firmware
An older firmware on the Netgear Orbi is yet another reason for the Orbi router not detecting satellite issues. You should be aware of the fact that the Orbi must be updated on regular basis to have it perform its best. Perhaps this is what you missed out on and are facing this issue. But it isn’t delayed much. You can update Orbi now. So, download the most recent firmware version for Orbi model that you have and then access Orbi admin dashboard and install the latest firmware on your Orbi system. Once you are done with Orbi firmware update, check if you are able to add satellite to Orbi system or not.
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Reboot Orbi System
Another potential cause that can stop the sync from happening is technical glitches with the Orbi system. The reason for the technical glitches though is unknown, but fixing them is not that difficult. You simply need to restart your technical device once. Thus, without waiting any more time, disconnect the power supply to the Orbi, unplug the Netgear Orbi from the wall socket and let it be this way for some time. After about five minutes, plug back the Orbi router into the power source and turn on the power suplly. Repeat the same process with the Orbi satellite as well. After both the router and satellite are booted up completely, try syncing them.
Wrapping Things Up
This is how you can fix Orbi not detecting satellite issues. We are very hopeful that the aforementioned troubleshooting steps have been able to help you osssut to resolve the issue that you were facing while adding satellite to the Orbi system. We hope that you have successfully added an add-on satellite now and are enjoying seamless internet on various devices in different parts of the home.