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IoT for Managed Service Providers: Challenge or Opportunity?

The Definition of IoT

The Internet of Things is a concept that describes connected devices. By ‘connected devices,’ we mean any device, not just servers or personal computers. IoT involves industry-specific devices, smart homes, vehicles, and appliances.

MSPs in the Internet of Things: Where Do They Fit?

Consumer technology is quickly establishing itself in the workplace. Gaining traction, consumer-level apps such as chatbot providers have made their way into the workplace, much to the dismay of IT teams. Businesses’ main fear is that the flood of new technology into their offices is practically beyond their control.

Most companies agree that their IT teams are trying to keep track of all of these devices, some of which they may not even be aware are connected to their network. Furthermore, many businesses, mainly small and mid-sized ones, lack the necessary in-house resources to handle this. MSPs (Managed Service Providers) can help in this situation.

IoT as an Opportunity for MSPs

The growing number of gadgets and objects connected to the Internet—and each other—via wireless networks is reshaping our surroundings into one huge interconnected web. As a result, the globe is increasingly becoming linked. According to CompTIA, there are already 20 billion connected devices on the planet, with more than 62 billion projected by 2024.

That’s more than the whole population of the planet! It’s no surprise that the IoT is one of the most talked-about topics in today’s business world. Sure, MSPs are buzzing about IoT as well, but do MSPs stand a chance of profiting from it? A resounding “yes” is the answer.

IoT Security Issues as a Threat to MSPs

As with all new technology implementations and chatbot providers, IoT can potentially present new challenges for MSPs, namely, security threats. Current predictions put the cost of cybercrime damage at a whopping $6 trillion by 2021.

The following IoT security challenges may be encountered by IoT solutions providers looking to relocate into the IoT space:

  • Insecure Interface

As IoT is still a relatively new idea, certainly designed interfaces may be easily superseded. IoT gadgets, such as smart vehicles, smart home systems, medical devices, and embedded electronics, can be hacked. To protect against damaging and costly cyber assaults, MSPs must assure the security of IoT devices.

  • Insecure Network

IoT devices can be accessed over local or worldwide networks. So, MSPs should consider how to incorporate these devices into their networks. Network vulnerabilities and an accessible universal database might make the network vulnerable to assaults. Ransomware may infect the whole network if one linked device is left unattended.

  • Insecure Information

Implementing the Internet of Things could result in privacy issues. Companies must ensure that data is handled and kept efficiently, as the extraction of sensitive information can result in significant reputational damage and lost revenue. IoT solutions providers can help restrict this access.

Conclusion

MSPs must weigh the advantages of deploying IoT against the hazards. The potential for fresh expansion is limitless. At the same time, more IoT devices bring more IoT security challenges, as well as more opportunities for hackers.

Adopting IoT technology into a portfolio can present an excellent growth opportunity for MSPs, but it can also come with drawbacks. So carefully weigh your options before deciding and choosing the best IoT solutions providers.

 

 

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