data governance services

Payment problems due to the corona crisis

Prevent payment arrears and take action immediately

You took out a loan via Insurance noon some time ago. That was possible because your income was expected to be high enough to pay the monthly costs. But now you will lose your job due to the corona crisis. How does your lender help you?

Payment problems due to lower-income

If you lose your job due to the corona crisis, you will also lose your income. This may make it difficult to pay the monthly interest and repayment on your loan proceeds, even if you receive unemployment benefits. Normally, lenders have certain procedures if someone is in arrears. But the corona crisis is not normal. Lenders, therefore, want to offer tailor-made solutions to customers who are experiencing financial problems due to the corona crisis.

Negative BKR registration

Has your income decreased due to the corona crisis? Then don’t wait until you have payment problems. Because payment arrears are registered at the Credit Registration Office (BKR). You can then get a negative registration and that can cause problems later if, for example, you want to take out a mortgage or another loan. Therefore, contact us immediately if there is a threat of payment arrears due to the corona crisis.

Customized solution for monthly payments

Every lender has its measures to help people with payment problems in this corona time. This could be, for example, a payment break. You do not have to pay interest and repayments for a while. It is then a matter of postponement, in the end, you have to make up the arrears again. Another solution is an extension of the term. Your monthly payments will then be lower. Or you pay interest for a while, but don’t pay anything off for a while. What you can agree on depends on your situation and what the lender offers. Keep in mind that the corona schemes are temporary, usually a maximum of three months.

Only contact in case of problems

Important to know: the special measures of the lenders only apply if you can demonstrate that you have run into problems due to the corona crisis. You will not receive a corona-related payment arrangement for other reasons. Are you afraid that there will be a recession and that you might lose your job? Then don’t contact us yet. At the moment we prefer to help people who have already run into acute problems. If you are fired later this year, we are of course ready to help you at that time.

Call us in case of problems

If you run into problems with your payment obligations due to the corona crisis, please contact us immediately. We will then agree with the relevant bank on which new agreements we may make with you. You can reach us by phone on 0318 – 88 88 88 on Monday to Thursday from 9:00 AM to 9:00 PM, Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 4:00 PM.

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